FAQ's

Frequently Asked Questions

Whether it’s booking, check-in, or anything else — our support team is ready 24/7 to make your CrescentStays experience smooth.

Booking is simple! Select your dates, choose your suite, and complete checkout. You’ll receive an instant confirmation via email.

All bookings include fully furnished stays, fresh linens, basic toiletries, Wi-Fi, and access to listed property amenities at no extra cost.

Yes, you can cancel based on our policy. Check cancellation terms on each listing before booking to avoid any unexpected charges.

Some of our properties are pet-friendly. Be sure to filter listings by pet policy or check each listing for pet accommodation details.

Early check-in is possible when available. Contact us in advance and we’ll do our best to accommodate your arrival time.

Reach us via our contact form, email, or phone. Our support team is available 24/7 for any questions or urgent assistance.

No hidden costs. All fees, including cleaning and service charges, are clearly displayed during booking for complete transparency.

Each property is thoroughly cleaned by professionals following hotel-grade sanitation standards to ensure your comfort and safety during your stay.

Yes, we offer extended stay options. Great for remote workers, students, or families — with special monthly discounts on select properties.

Most properties include free or paid parking. Details vary, so check the specific listing or reach out to confirm availability.

Discount up to 25%

Have questions or need details? Reach out and our team will assist you right away